UTICA
Just In Time Production Activity. Working Day 1: UTICA SG receives your order. Working Day 2–6: UTICA SG confirms your order and prepares materials and components for manufacturing. Working Day 7–15: System in production (possible delays if part shortages occur). Working Day 16–20: System leaves UTICA SG’s factory and is handed over to the logistics company for delivery.
Solar energy harnesses sunlight to generate heat or electricity. It is an infinitely renewable resource that provides quiet, clean, and consistent power.
Photovoltaic cells are made of semiconductors such as silicon. When sunlight hits the silicon—doped with phosphorous and boron—electrons move and generate an electrical current that is collected by wiring inside the panel.
Solar panels are external flat arrays mounted on roofs or poles, while building-integrated photovoltaics (BIPV) are embedded into construction materials such as windows or tiles. Panels suit retrofits; BIPV suits new construction or major renovation.
Sunlight activates the photovoltaic cells producing direct current (DC). The DC travels to an inverter where it is converted into alternating current (AC) used in your home or sent to the electric grid. Excess energy can be stored in batteries.
It is renewable, maintenance-free, and offers energy independence. No fuel extraction, no moving parts, and a one-time system cost that stabilizes long-term energy expenses.
A 100 kWp system costs about S$200 000, including modules, mounts, inverter, and installation. Incentives such as tax credits or net-metering rebates further reduce effective cost.
Savings depend on your usage and efficiency. Expect to offset up to 50–100 % of your bill when combining solar with energy-efficient appliances and LED lighting.
Typically 5–8 years for residential systems in Singapore, depending on roof size, usage pattern, and tariff rate. Large systems with daytime consumption recover costs faster.
Yes. UTICA SG provides solar financing and leasing options so you can enjoy Green Mark points, tax deductions, or pay-as-you-save solar PPA models.
Despite higher upfront cost, Singapore’s solar leasing and export rebates enable panels to pay back within 5–8 years. Panels last 25–30 years, giving long-term savings.
Yes. Commercial clients can use Power-Purchase Agreements (PPA) or leasing to switch with zero initial investment. Residential buyers can choose direct purchase or loans.
Yes. Solar energy is now the world’s cheapest power source, consistently lower than new coal or gas plants according to the IEA 2021 report.
Typically S$15 000–50 000 depending on system size, roof complexity, and materials. Residential averages around 10 kWp ≈ S$20 000 (S$2 000 / kWp).
Generally none beyond proposal pricing. Some projects add scaffolding fees determined after a site visit. Always confirm inclusions with your installer.
With SP Services, payment is the retail tariff minus grid charges (~25 %), around S$0.21 / kWh (Q2 2022). OEM retailers use USEP rates which fluctuate half-hourly.
Options include full purchase, low-interest loans, or $0 down leases. Upfront ownership yields maximum lifetime savings; leases provide immediate bill reduction.
Yes. Studies show solar homes sell 3–5 % higher. NREL found average US solar homes sold for ~$17 000 more than non-solar counterparts.
Panels begin producing electricity immediately post-installation. Savings typically appear in your next utility billing cycle.
You first consume self-generated energy for free. If your demand exceeds generation, you buy from the grid; if you generate excess, it is sold back to offset costs.
Yes. You must obtain building and electrical permits. Residential PV systems use standard techniques, and most local authorities already have codes that cover solar installations.
No, residents cannot install private panels on HDB rooftops. HDB’s master plan targets powering 350 000 homes by 2030 via government-deployed panels, not individual systems.
Most condominiums restrict rooftop installations. However, penthouse or landed MCST owners may install panels with management approval and proper structural checks.
Yes. Landed homeowners can freely install solar panels and enjoy high ROI from Singapore’s solar rebates.
Typically 7 – 10 days, depending on roof access and weather conditions.
1. Site survey and contract finalization. 2. Scaffolding setup (if required). 3. Mounting frame installation. 4. Solar panels fixed and wired to inverter. 5. Inverter linked to distribution board and grid meter. 6. Testing, commissioning, and paperwork.
You’ll coordinate with the installer’s project manager, certified electricians, roof technicians, safety supervisors, and logistics staff.
DIY installation is possible but not recommended. Electrical connections require licensed installers and SP Services approval.
Sometimes. Roof waterproofing or reinforcement may be needed, especially for aged or tiled roofs. A pre-installation site check will confirm requirements.
Inverters are weather-proof and can be indoors or outdoors. Installers usually choose locations with good Wi-Fi and minimal direct heat exposure.
Yes, it’s ideal. Using the same scaffolding lowers cost and allows your electrician to conceal solar cabling neatly during renovation.
The inverter converts DC electricity from panels into AC electricity for home use. It also syncs with the grid and shuts down automatically during outages for safety.
A complete system includes solar panels, inverter, mounting structure, isolators, RCCB, ACDB, SPD, monitoring system, and meters. Optional parts: battery storage and communication gateway.
Monocrystalline panels are the most efficient on the market, followed by polycrystalline and thin-film. UTICA recommends Tier-1 monocrystalline modules.
Polycrystalline panels contain many silicon crystals, are cheaper but less efficient. Monocrystalline panels use a single-crystal wafer, giving higher efficiency and aesthetics.
Each small square on a panel is a solar cell that produces DC power when exposed to sunlight. Multiple cells form a module, and modules form an array.
Usually not. Most setups are grid-tied, selling excess electricity back to SP Services. Batteries add $10 000 – $20 000 and are mainly for blackout resilience.
Common Tier-1 brands in Singapore: Jinko, Trina, JA Solar, REC for panels; Huawei, SMA, Fimer, Fronius for inverters.
Yes. Monitoring dashboards show daily generation, detect faults early, and are often included in leasing contracts.
It regulates power flow from panels to batteries, preventing over-charging or over-discharging, thereby extending battery life.
Solar PV systems typically last 25 – 30 years, with some exceeding 40 years. Panels have 25 – 30 year warranties; inverters 5 – 12 years.
Very little. Wipe panels occasionally to remove debris. Annual or bi-annual preventive maintenance is recommended (S$300 – S$500 per visit).
Panels: 12 – 25 years product / 25 – 30 years performance. Inverters: 5 – 12 years. Labor costs may apply for replacements.
Warranties are tied to manufacturers. If your installer ceases operation, contact the manufacturer directly for service.
Rinse panels with a hose twice a year or use a 1:2 vinegar-to-water mix. Ensure clear sunlight and clean connections for optimal performance.
Rarely. Panels degrade ~0.5 % per year. Replacements occur only for damage or severe efficiency drop.
No. Professional installation prevents leaks, and panels actually protect your roof from direct UV and rain exposure.
Orientation, shading, or debris can reduce yield. North-facing roofs and nearby obstacles like trees often cause under-production.
Yes. Panels are waterproof; rain helps clean them. Output drops ~80 % on cloudy days but resumes at full power under clear sun.
No, solar generation stops at night. Your home automatically draws grid power instead, ensuring uninterrupted supply.
Yes, though less efficiently. Systems under Net Energy Metering are sized annually to balance such variations.
Yes. Typical payback is 5 – 10 years. With 25 + year warranties, you profit significantly over the lifespan.
Rare issues include roof leaks, hot spots, or inverter faults. Proper installation and certified components minimize risk.
A net meter measures both electricity import and export. When you generate more than you use, the meter spins backward, crediting your bill for the excess.
Net metering credits you for the electricity your solar panels add to the grid. You pay only for your net usage after offsetting exported energy.
Standard building insurance usually suffices. Check with your provider to confirm coverage for rooftop installations and equipment.
No. Most grid-tied systems shut off automatically during outages to protect repair crews. Battery systems or off-grid setups are required for independence.
Usually not, but confirm with your insurer. Most policies simply list the system as part of your home’s structure.
Not directly. Grid-tied systems shut down for safety. To maintain power during blackouts, install a battery backup.
No, unless you have a hybrid inverter and battery storage that can isolate your home from the grid.
Yes. SP Services and OEM retailers offer credits or rebates for exported electricity under Singapore’s net metering schemes.
Most roofs are. Avoid heavily shaded, irregular, or multi-directional roofs as they reduce usable space and efficiency.
Yes. Your solar system is independent of your OEM contract. Some users switch back to SP Services to maximize export rebates.
No. Modern solar manufacturing uses clean processes, and panels offset their carbon footprint within 1–2 years of operation.
Anything electrical — homes, offices, boats, barns, lighting systems, and batteries.
Historically high upfront costs and limited financing options slowed adoption. Costs have since dropped 80%+, making solar accessible worldwide.
Not in most regions. Some jurisdictions even offer property tax exemptions for renewable energy upgrades.
Yes, provided you size your system correctly and include battery storage for nighttime use.
Large, south or southwest-facing roofs with ~30° pitch, minimal shading, and good structural condition yield optimal results.
Yes. Globally, solar PV is now the lowest-cost source of new electricity generation per the IEA.
Yes — they already have. Over 80% of global markets report solar prices at or below grid electricity costs.
Not mandatory, but helpful. Batteries ensure power supply during blackouts or at night and allow full off-grid independence.
Choose monocrystalline panels with 25-year warranties for highest efficiency. Polycrystalline and thin-film are cheaper but less efficient.
Loans build ownership and long-term value; leases offer low upfront cost but smaller lifetime savings.
Secured loans use your property as collateral with lower interest rates. Unsecured loans don’t require assets but have higher rates.
Often yes. Singapore’s daytime solar tariffs can undercut grid rates due to abundant sunlight and low maintenance.
Solar-powered devices like flashlights or toy chargers are safe for kids to use. However, rooftop systems must only be handled by adults.
Yes. Solar power is the world’s cheapest new energy source — up to 62% cheaper than the least expensive fossil fuel plants.
At least 30 years. Efficiency gradually declines, but panels remain functional for decades beyond their warranty.

Estimated UTICA™ product and system order cycle time. These estimates begin from the time UTICA SG receives your order until delivery.

Within 10 Working Days — Consumer Products

(From the time UTICA SG receives your order until delivery)

  • Working Day 1: Order received and confirmed.
  • Working Day 1: UTICA SG prepares materials and components for manufacturing.
  • Working Day 1–2: Product in production (delays may occur if parts are short).
  • Working Day 2–6: Product leaves UTICA SG factory and is handed to logistics for delivery.

Within 20 Working Days — Professional Systems

(From the time UTICA SG receives your order until delivery)

  • Working Day 1: Order received.
  • Working Day 2–6: Order confirmation and preparation of materials.
  • Working Day 7–15: System in production (delays may occur if parts are short).
  • Working Day 16–20: System leaves factory and is handed to logistics for delivery.

Utica Private Limited is a limited liability company registered in Singapore under company registration number 200806645W and its registered office is at 101 Kitchener Road, #01-22, Singapore 208511.

Goods & Service Tax Registered
BCA Registered Company

Operating Hours

9:00am to 5:30pm
Monday to Friday

Online Store: utica.sg

SMS

Customers can WhatsApp +65 8030 5015 if they need to report an urgent technical problem after office hours.

For Sales & General Inquiries

  • Voicemail: +65 6296 7787
  • Technical Support: +65 9345 5015
  • Facsimile: +65 6296 7618
  • Email: info@utica.sg

Departments

  • Sales: buy@utica.sg
  • Projects: project@utica.sg
  • Customer Service: feedback@utica.sg
  • Employment: employment@utica.sg

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Download the latest UTICA® PV Structure manual for installation and maintenance guidance.

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Limited Products and Installation Services Warranty

Utica Private Limited (“UTICA SG”) warrants UTICA™ products and installation services of UTICA SG related to the system owner’s photovoltaic modules and inverters (collectively, the “solar energy system”) to be free from defects in the installation services under normal application, use, and service conditions for a period of years based on that specified product (please see individual product’s warranty) from the first date of the original installation services.

If a solar system malfunctions or becomes inoperable due to defective or improper installation services of UTICA SG during the warranty period, UTICA SG will provide service to determine the cause of the defect and resolve it through re-performance of the defective or improper installation services or replacement of a component, as and to the extent covered by the manufacturer’s warranty.

This limited warranty shall transfer from the original buyer or end user to subsequent buyers or end users for the remainder of the warranty term, provided the solar system is not moved or relocated from its originally installed location.

Warranty Exclusions

If, in UTICA SG’s sole judgment, a solar energy system has been subject to misuse, neglect, or accident; or has been damaged through abuse, alteration, failure to follow UTICA SG’s or the manufacturer’s operation or maintenance instructions; or repaired by anyone other than UTICA SG and its authorized distributors and integrators, this warranty will not be applicable.

This warranty will also not cover damage due to acts of God, power failures, lightning, fire, flood, severe weather, hailstorms, insect and pest infestation, or other events reasonably beyond UTICA SG’s control. Warranty coverage does not include any transportation costs for return of components or reshipment of any repaired or replaced components.

Limitations of Warranty and Liability

UTICA SG makes no warranties whatsoever regarding the component parts and batteries of the solar energy system. However, UTICA SG does, for solar energy system components purchased through UTICA SG, assign and pass through to the system owner all manufacturers’ warranties for the component parts of the solar energy system, to the greatest extent such warranties are assignable.

Damage to persons or property or other loss or injury resulting from defects in the solar system or its use shall not be the responsibility of UTICA SG. UTICA SG will not under any circumstances be liable for any indirect, special, incidental, or consequential damages of any nature, whether based on contract, tort, or other legal theory — including, without limitation, business interruption costs, removal and/or reinstallation costs, re-procurement costs, loss of profit or revenue, loss of data, promotional or manufacturing expenses, overhead charges, injury to business reputation, or loss of customers, even if UTICA SG has been advised of the possibility of such damages.

Some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In all cases, UTICA SG’s total liability will be limited to the price of services performed by UTICA SG. No implied statutory warranty of merchantability or fitness for a particular purpose shall apply to UTICA SG’s installation services.

Warranty Claim Procedure

Claims under this warranty will be considered if submitted by registered or certified mail to:

UTICA SG Warranty Claims Department
101 Kitchener Road, #01-22, Singapore 208511

Claims must be made within 60 days following the discovery of any defect covered by this warranty, with specific details sent by email to customer@utica.sg, and UTICA SG or its agents must be permitted a commercially reasonable opportunity to examine and analyze the workmanship claimed to be defective.

An authorized representative of UTICA SG must approve any claim in writing. This warranty, which is limited as indicated above, provides specific legal rights. You may also have other rights which vary from state to state and country to country.

Please turn both the AC switch and the DC switch to the OFF position. Please view the images below for reference.

Turn off solar power switch

The power inverter’s LCD screen displays the message “Missing Grid”.

“Missing Grid” means that your solar AC isolator has been either switched off or tripped. It is normal to see this message when your electrical distribution box’s ELCB or MCB are turned off. Please check your electrical distribution box and ensure that all mini breaker switches are turned up. Also switch on all PV ISO (solar DC isolators) and the AC isolator.

After turning everything on, wait for 2 minutes for the solar system to self-reboot and turn back on. You should then see a green LED indication and the LCD screen come on. Note that this process should be done during the daytime, as the system enters sleep mode at night and the LCD screen will remain blank.

Solar AC and DC IsolatorMain PV SystemMCB and RCCB

At night, the solar inverter LCD screen will turn off and the system enters sleep mode. This is normal. You can check it again the next morning around 9am when sunlight is available.

Please refer to the image or the PDF guides below for detailed instructions on viewing your inverter’s daily and total energy performance.

Description of the inverter readings

The solar energy generated will first power your home’s electrical appliances such as air conditioners, refrigerators, and lighting. Any excess energy not consumed will be exported to the SP grid and offset against your import from the grid.

You will only pay for the electricity imported after deducting the exported energy. You can view your new import/export net meter at your main gate area. Wait a few seconds for the meter’s display to switch from import to export.

Electric meter description 1/2Electric meter description 2/2